Privacy Policy

Effective Date: 02 July 2026

Destined Limited ("Destined", "we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit www.destined.ie, contact us, or use our services.

1. Who We Are

Destined Limited
1 Foyle Road
Derry
BT48 6SQ
Northern Ireland

Company Number: NI043863
Registered Charity Number: 104760

Registered Office:
The North West Learning Disability Centre
1 Foyle Road
Londonderry
Northern Ireland
BT48 6SQ

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Email: info@destined.ie

2. Information We Collect

We may collect and process the following information:

Information you provide to us

This may include:

Your name
Email address
Telephone number
Postal address (where applicable)
Information you provide through our contact forms
Room hire enquiries
Volunteer or employment enquiries
Any other information you choose to provide when contacting us.

Information collected automatically

When you visit our website, we may automatically collect technical information including:

IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Referring website
Cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

Respond to enquiries
Provide information about our services
Process room hire requests
Respond to volunteer or employment enquiries
Improve our website and user experience
Maintain website security
Comply with legal and regulatory obligations.

We will only use your personal information where we have a lawful basis to do so under UK GDPR and applicable data protection legislation.

4. Lawful Basis for Processing

Depending on the circumstances, we process personal information because:

You have given your consent.
Processing is necessary to respond to your enquiry.
Processing is necessary to fulfil a contract or take steps before entering into one.
We have a legitimate interest in operating and improving our charity and website.
We are required to comply with legal obligations.

5. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our website.

Cookies may be used to:

Remember your preferences
Improve website functionality
Analyse website traffic
Help keep the website secure.

Where required, you will be asked for your consent before non-essential cookies are placed on your device.

You can control or remove cookies through your browser settings.

6. How We Store Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Your information is stored securely and is only accessible to authorised individuals who require it for legitimate business purposes.

7. How Long We Keep Your Information

We only keep personal information for as long as necessary to fulfil the purpose for which it was collected, including satisfying legal, accounting or reporting requirements.

When information is no longer required, it is securely deleted or anonymised.

8. Sharing Your Information

We do not sell your personal information.

We may share information where necessary with trusted service providers who help us operate our website or deliver our services. These organisations are required to protect your information and only process it on our instructions.

We may also disclose information where required by law or to protect our legal rights.

9. International Transfers

Where personal information is transferred outside the United Kingdom or European Economic Area, we will ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

10. Your Rights

Under data protection law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information in certain circumstances
Request restriction of processing
Object to processing where applicable
Request transfer of your personal information (data portability)
Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details above.

11. Complaints

If you are unhappy with how we have handled your personal information, we encourage you to contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or best practice.

The latest version will always be published on this page with the effective date shown at the top.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact: